FROM December 17th to the 30th, SVW launched the winter service activity with the theme of "Public Care" in SVW's 560 nationwide authorized dealerships and maintenance stations. During this activity, apart from the commercial vehicles, all SVW car users will enjoy the tailored free professional testing service to meet the winter upkeep features. In addition, according to this season's consumer habits, SVW also tailored a number of Winter Packages for SVW's over 3 million users.

　　This activity includes the engine control modules, throttle body, tires, power steering etc., (i.e. ten systems' testing services). Compared with last year's service activities, this year SVW added 7 kinds of customer-tailored Valuable Packages. Purchasers who buy the 100 yuan-valued Package will receive a coupon valued at RMB 20. Other services and products' customers will also receive a coupon valued RMB 50 with purchases over 300 yuan. Based on the customer-demands investigation, the activity not only met owners' needs, but also effectively reduced car owners' maintenance cost.

　　As the leading manufacturer in launching seasonal care activities in the auto industry, SVW has held a series of similar activities. In 2006, there were 530,000 SVW's users who received the free professional testing services. Apart from quarterly seasonal services, in 2007 SVW also launched the TV "Car Class"--providing authoritative vehicle user guidelines for customers. In the summer of this year during the Technical Competition Elite Parade Services Activity, SVW sent technical experts to solve customers' problems, fully implementing its "Customer Care" service brand.

　　The series of activities helped SVW to the forefront of the auto industry in considering the car owners' seasonal demands, professional car user guidelines, and customer satisfaction. In 2006, SVW's "Techcare" services brand received the "Golden Wrench Technical Contribution Award" and the "Wrench Customers Care Award", indicating car owners and the industry experts have recognized SVW's service concept and the customer care aspects.